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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yes Hernandez

Yes Hernandez

May 13, 2026

5  out of  5
rating by Yes Hernandez
"Meredith me dio excelente servicio, el ambiente muy cómodo y todas mis preguntas fueron contestadas, recomíendo esta oficina para su seguro si no quiere quedarse con dudas 😊"
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O G

April 1, 2026

5  out of  5
rating by O G
"Everyone here is professional, great, kind and super friendly. Also helpful and to the point"
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angelica ornelaz

February 3, 2026

5  out of  5
rating by angelica ornelaz
"I wsnt to let u know the your Agens,Patsy and Shellea are the best,they help my tremendously with my insurance issues."
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Ember Hartzell

January 29, 2026

5  out of  5
rating by Ember Hartzell
"Jessica Ortiz was so sweet and helpful! She went out of her way in serving me and made for such a great and easy experience!"
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Jay

January 23, 2026

5  out of  5
rating by Jay
"I always have a great experience with Patsie! She is always professional and kind . Answers all my question about my policy in minutes.helped me save more money by going over my policy! If you're looking for someone who is going to get it done patsie is your girl! She’s great 👍"
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jamall Lawson

January 13, 2026

5  out of  5
rating by jamall Lawson
"Great service and great rates"
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Chris S

January 8, 2026

5  out of  5
rating by Chris S
"Ally is great and full of knowledge. She will find ways to help keep cost down and make your insurance plans fit your lifestyle. Great Job!"
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Eddie Rios

January 7, 2026

5  out of  5
rating by Eddie Rios
"I had a great experience working with Alyssa at State Farm Insurance. She was extremely professional, responsive, and genuinely cared about finding the best coverage for my vehicles. She explained everything in a way that was easy to understand and made the entire process seamless. Excellent customer service!"
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Marcos Ixta-Blanco

January 7, 2026

1  out of  5
rating by Marcos Ixta-Blanco
"Very bad experience with this office, been with them for over 3 years and they could never get my information right on my policy. Certain staff wouldnt try to help any of the issues but yet give excuses as to why they couldnt do it. I was being over charged due to their billing department not sending out the invoices on time and then eventually started getting double billed. Went with a different insurance company and got a much better quote with staff that were willing to help."
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Porsche Walters

January 6, 2026

5  out of  5
rating by Porsche Walters
"Ally (Alyssa) Has always been amazing from the beginning so very helpful always a call or text way very patient and friendly she always have me laughing. And very professional at the same time . Thank you for all you do Ally (Alyssa) keep being the amazing person and knowledgeable person when it comes to this insurance"
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Or Madar

January 6, 2026

5  out of  5
rating by Or Madar
"Ally is just great!! Always there to help and make your life easier and better
overall great services and great insurance prices try them out you will learn for yourself
don't forget to ask Ally!"
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louie esparza

August 26, 2025

5  out of  5
rating by louie esparza
"I worked with the agent Alley. She is very knowledgeable and help me save a lot of money."
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Katie Ellico

August 8, 2025

5  out of  5
rating by Katie Ellico
"Such a friendly office to communicate with. I spoke with Jessica on the phone and she is phenomenal. Extremely personable and kind and a pleasure to talk to. She made insuring my new car very easy and got me a great rate. Highly recommend Joe Janet State Farm."
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Rubin Lopez

July 24, 2025

5  out of  5
rating by Rubin Lopez
"It is a pleasant experience every time I call. The team is always eager to answer any questions and assist in any way, big or small. Please use this agent as your insurance carrier"
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michelle ritchie

July 23, 2025

1  out of  5
rating by michelle ritchie
"Called several times today for a probate bond the last time I called at 325pm the girl answering the phone was totally clueless & said she doesn’t know if they do it.. asked her to find out & she put me on hold over 5min…then transferred to nobody & hung up. Waist of time. If you are going to work at an insurance company you need to be versed on different types of insurance."
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Jay

May 30, 2025

5  out of  5
rating by Jay
"Grateful to have Ally around. She has always been helpful with my families coverage and explaining insurance information that no one else could ever take the time to. Never has made me feel like a nuisance even when I feel I am one. I see why she makes a great manager for Joes office- efficient, knows how to treat people and is easy to talk to. I highly suggest calling her for a quote if you want someone that knows their stuff and is always honest and reliable."
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Christian Herrera

May 9, 2025

5  out of  5
rating by Christian Herrera
"I had an excellent experience with customer service! From the moment I reached out patsie was very friendly and professional very helpful!"
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freddy O

May 9, 2025

5  out of  5
rating by freddy O
"Would recommend this office! Have been a customer for 4 years and patsie is always there to help me for my insurance needs ! Very professional and kind!"
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Sam Hamoui

May 8, 2025

5  out of  5
rating by Sam Hamoui
"My photo business has been insured by State Farm for the past few years now and I've had a great experience throughout that time. Ally has been my agent and I couldn't ask for anyone better. I'm always able to reach her with any last minute requests or issues that I'm having. The whole insurance process was and still is confusing to me but Ally's been a great help and educator throughout the whole process. 5 stars all the way."
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Susan Hopkins

May 7, 2025

5  out of  5
rating by Susan Hopkins
"Was with GEICO 30 years…no accidents.. clean driving record.
After pandemic they kept increasing.. and customer service stopped being nice !! No thank you for 30 years of non stop payments.
Shopped around online and found Ally @ Joe Janet StateFarm in las Vegas
She helped me more in the first week more than GEICO did in 30 years.
Insured 2 cars, house and RV
Always available via text…very friendly and knowledgeable.
Love ❤️ her!!
Thank you 🙏
I wish I found you 30 years ago!! lol
Thank You Ally
You are appreciated.
Susan"
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Felomina Cintron [Education Center - General]

May 6, 2025

5  out of  5
rating by Felomina Cintron [Education Center - General]
"Agent Ally of State Farm in Las Vegas is very friendly, helpful, knowledgeable, patient and smart. She always helps you in whatever situation is needed."
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Lori Reeder

May 6, 2025

5  out of  5
rating by Lori Reeder
"I recommend using Alyssa as your agent. Great customer service!"
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Janetti Allen

May 6, 2025

5  out of  5
rating by Janetti Allen
"We are so thankful for Ally our Agent. She is always so helpful and friendly.
She has gone out of her way to accommodate our Insurance needs, making phone calls just to make it easier for me. We truly appreciate Alyssa!"
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Madison B

May 6, 2025

5  out of  5
rating by Madison B
"I’ve had nothing but good experiences with this State Farm location. My agent Ally is always responsive, knowledgeable, and goes above and beyond to make sure I have the right coverage at a fair price. Anytime I have a question or need help, Ally makes the process smooth and stress-free. Highly recommend!"
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Savannah Mckie

April 9, 2025

5  out of  5
rating by Savannah Mckie
"I will admit, I originally was not going to write a good review as I had made a mistake with my VIN number and I was blaming State Farm for this issue when the DMV came after me for not having insurance. I was so upset about the matter that I even left State Farm and joined another insurance company because I still didn't realize the mistake was the VIN and not the policy itself. The person who caught the mistake and worked hard on fixing it was Ally, and this was no simple task to fix. Not only did she keep me updated on the entire process, but she also told me what I could do to push the issue further and helped relieve so much stress. The day the DMV told me my registration would be suspended I almost cried, but once Ally from Joe Janet's branch started helping me, I was able to put my stress aside and trust that everything would workout by the deadline, which it totally did.

Here's what makes what Ally did even more amazing. The day I received the notice of my suspension, I called the DMV, and let me tell you, the lady I spoke to was super nice but she made sure not to sugar coat anything. She let me know what I needed to do, but still warned me that there was a chance it wouldn't be done as State Farm did not have to make this fix on my account, especially since it was my mistake, and I left them. As someone who was no longer paying them money, they really didn’t owe me this correction. She even admitted that more often than not she’s seen it not be done before, so the fact that Ally still made sure to get it done for me when she owed me nothing was HUGE! Thank you Joe Janet's branch, specifically Ally, for working tirelessly and resolving this issue for me."