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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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angelica ornelaz

February 3, 2026

5  out of  5
rating by angelica ornelaz
"I wsnt to let u know the your Agens,Patsy and Shellea are the best,they help my tremendously with my insurance issues."
We responded:
"Thank you so much, Angelica—we truly appreciate your kind words and are so glad Patsy and Shellea were able to help you with your insurance needs! ⭐⭐⭐⭐⭐"
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Ember Hartzell

January 29, 2026

5  out of  5
rating by Ember Hartzell
"Jessica Ortiz was so sweet and helpful! She went out of her way in serving me and made for such a great and easy experience!"
We responded:
"Thank you so much, Ember! We’re thrilled to hear that Jessica Ortiz went above and beyond to make your experience easy and enjoyable. We truly appreciate your kind words and your trust in our team! "
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Jay

January 23, 2026

5  out of  5
rating by Jay
"I always have a great experience with Patsie! She is always professional and kind . Answers all my question about my policy in minutes.helped me save more money by going over my policy! If you're looking for someone who is going to get it done patsie is your girl! She’s great 👍"
We responded:
"Thank you so much for the 5-star review, Jay! ⭐⭐⭐⭐⭐ We’re thrilled to hear about your great experience with Patsie. She truly takes pride in being professional, responsive, and making sure everything is explained clearly—especially when it comes to finding ways to save you money. We appreciate you taking the time to share this and for trusting our team with your insurance needs. We’re always here whenever you need us! 👍"
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jamall Lawson

January 13, 2026

5  out of  5
rating by jamall Lawson
"Great service and great rates"
We responded:
"Thank you, Jamall! We truly appreciate the 5-star review and are glad to hear you’re happy with both our service and our rates. We’re grateful for the opportunity to serve you!"
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Chris S

January 8, 2026

5  out of  5
rating by Chris S
"Ally is great and full of knowledge. She will find ways to help keep cost down and make your insurance plans fit your lifestyle. Great Job!"
We responded:
"Thank you, Chris, for the 5-star review! We truly appreciate you taking the time to share your experience. Ally is incredibly knowledgeable and always goes the extra mile to find the right coverage while keeping costs down. We’re grateful for your trust and look forward to continuing to help protect what matters most to you."
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Eddie Rios

January 7, 2026

5  out of  5
rating by Eddie Rios
"I had a great experience working with Alyssa at State Farm Insurance. She was extremely professional, responsive, and genuinely cared about finding the best coverage for my vehicles. She explained everything in a way that was easy to understand and made the entire process seamless. Excellent customer service!"
We responded:
"Thank you, Eddie, for the 5-star review! We truly appreciate your kind words and are glad to hear you had such a great experience with Alyssa. Her professionalism, responsiveness, and dedication to finding the right coverage are exactly what we strive for. Thank you for trusting our team—we look forward to serving you for years to come!"
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Marcos Ixta-Blanco

January 7, 2026

1  out of  5
rating by Marcos Ixta-Blanco
"Very bad experience with this office, been with them for over 3 years and they could never get my information right on my policy. Certain staff wouldnt try to help any of the issues but yet give excuses as to why they couldnt do it. I was being over charged due to their billing department not sending out the invoices on time and then eventually started getting double billed. Went with a different insurance company and got a much better quote with staff that were willing to help."
We responded:
"Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating billing and policy issues can be. We want to clarify that all billing, invoicing, and payment processing are handled directly by State Farm’s centralized billing department—not by our local agency office. That said, our role is to assist and advocate for our customers, and we regret if you felt we fell short in supporting you through those concerns. We appreciate the opportunity we had to serve you over the past three years and are sorry to hear that your experience ultimately led you elsewhere. Your feedback is important to us and will be reviewed so we can continue improving how we communicate and assist our customers. We sincerely wish you the best moving forward and appreciate you sharing your experience."
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Porsche Walters

January 6, 2026

5  out of  5
rating by Porsche Walters
"Ally (Alyssa) Has always been amazing from the beginning so very helpful always a call or text way very patient and friendly she always have me laughing. And very professional at the same time . Thank you for all you do Ally (Alyssa) keep being the amazing person and knowledgeable person when it comes to this insurance"
We responded:
"Thank you so much for this wonderful 5-star review! We truly appreciate you taking the time to share your experience. Ally (Alyssa) will be so happy to hear your kind words—she takes great pride in being helpful, patient, professional, and bringing a little laughter along the way 😊. We’re grateful for the trust you place in her and in our team for your vehicle and renter’s insurance needs. Thank you for being part of the Joe Janet State Farm family!"
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Or Madar

January 6, 2026

5  out of  5
rating by Or Madar
"Ally is just great!! Always there to help and make your life easier and better overall great services and great insurance prices try them out you will learn for yourself don't forget to ask Ally!"
We responded:
"Thank you, Or, for the fantastic 5-star review! We truly appreciate your continued support and kind words. Ally does an amazing job of being there for our clients and making insurance simple and stress-free. We’re grateful for your trust and recommendation, and we look forward to continuing to serve you. Thanks again for choosing our agency!"
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louie esparza

August 26, 2025

5  out of  5
rating by louie esparza
"I worked with the agent Alley. She is very knowledgeable and help me save a lot of money."
We responded:
"Thank you, Louie, for the 5-star review! We’re so glad Alley was able to help you save money. In addition to offering great prices, we’re proud to provide excellent products and service, and we’re happy to have earned your trust. We appreciate you choosing the Joe Janet State Farm Agency! "
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Katie Ellico

August 8, 2025

5  out of  5
rating by Katie Ellico
"Such a friendly office to communicate with. I spoke with Jessica on the phone and she is phenomenal. Extremely personable and kind and a pleasure to talk to. She made insuring my new car very easy and got me a great rate. Highly recommend Joe Janet State Farm."
We responded:
"Thank you so much, Katie, for the wonderful review! We’re thrilled to hear that Jessica was able to make the process of insuring your new car smooth and enjoyable. She truly cares about our customers, and we’re lucky to have her on our team. We’re glad you’re happy with your rate and the service you received. We appreciate your recommendation and look forward to being here for you whenever you need us!"
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Rubin Lopez

July 24, 2025

5  out of  5
rating by Rubin Lopez
"It is a pleasant experience every time I call. The team is always eager to answer any questions and assist in any way, big or small. Please use this agent as your insurance carrier"
We responded:
"Thank you so much for the wonderful review, Ruben! We’re thrilled to hear that every time you call, it’s a pleasant experience. Our team at the Joe Janet State Farm Agency is always eager to help, and it means a lot to know that effort makes a difference. We truly appreciate your trust, your kind words, and your recommendation. Thank you for being part of our State Farm family! —Joe Janet, Agent/Owner Joe Janet State Farm Agency "
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michelle ritchie

July 23, 2025

1  out of  5
rating by michelle ritchie
"Called several times today for a probate bond the last time I called at 325pm the girl answering the phone was totally clueless & said she doesn’t know if they do it.. asked her to find out & she put me on hold over 5min…then transferred to nobody & hung up. Waist of time. If you are going to work at an insurance company you need to be versed on different types of insurance."
We responded:
"Hi Michelle, This is Joe Janet, I think you may have reviewed the wrong State Farm Agency, are you insured in another office? Anyway we do have probate bonds available, and the office you are with should be happy to help you with it. If you are not with State Farm in another office location, I would be happy to help you with it. Thanks, Joe"
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Jay

May 30, 2025

5  out of  5
rating by Jay
"Grateful to have Ally around. She has always been helpful with my families coverage and explaining insurance information that no one else could ever take the time to. Never has made me feel like a nuisance even when I feel I am one. I see why she makes a great manager for Joes office- efficient, knows how to treat people and is easy to talk to. I highly suggest calling her for a quote if you want someone that knows their stuff and is always honest and reliable."
We responded:
"Thank you so much for your thoughtful review! We’re lucky to have Ally as part of the Joe Janet State Farm Agency—she truly goes above and beyond to support our customers. It means a lot to hear that her care, knowledge, and honesty made such a difference for you. We appreciate your recommendation and are always here when you need us!"
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Christian Herrera

May 9, 2025

5  out of  5
rating by Christian Herrera
"I had an excellent experience with customer service! From the moment I reached out patsie was very friendly and professional very helpful!"
We responded:
"Thank you for the 5-star review! We’re so glad Patsie made your experience with the Joe Janet State Farm Agency a great one—your kind words mean a lot to us!"
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freddy O

May 9, 2025

5  out of  5
rating by freddy O
"Would recommend this office! Have been a customer for 4 years and patsie is always there to help me for my insurance needs ! Very professional and kind!"
We responded:
"Thank you for the review! "
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Sam Hamoui

May 8, 2025

5  out of  5
rating by Sam Hamoui
"My photo business has been insured by State Farm for the past few years now and I've had a great experience throughout that time. Ally has been my agent and I couldn't ask for anyone better. I'm always able to reach her with any last minute requests or issues that I'm having. The whole insurance process was and still is confusing to me but Ally's been a great help and educator throughout the whole process. 5 stars all the way."
We responded:
"Thank you for the fantastic review! We’re so glad to hear that Ally and the Joe Janet State Farm Agency have been able to support your photo business over the years. We truly appreciate your trust and 5-star support! "
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Susan Hopkins

May 7, 2025

5  out of  5
rating by Susan Hopkins
"Was with GEICO 30 years…no accidents.. clean driving record. After pandemic they kept increasing.. and customer service stopped being nice !! No thank you for 30 years of non stop payments. Shopped around online and found Ally @ Joe Janet StateFarm in las Vegas She helped me more in the first week more than GEICO did in 30 years. Insured 2 cars, house and RV Always available via text…very friendly and knowledgeable. Love ❤️ her!! Thank you 🙏 I wish I found you 30 years ago!! lol Thank You Ally You are appreciated. Susan"
We responded:
"Susan, thank you so much for your incredible review! After 30 years with one company, it means the world that you trusted us to earn your business—and I’m thrilled to hear that Ally exceeded your expectations. She truly is a gem, and we’re lucky to have her on our team. Your kind words remind us why we do what we do: to provide real support, personal service, and peace of mind. We’re honored to insure your cars, home, and RV, and we look forward to being here for you for many more years to come. Welcome to the Joe Janet State Farm family! With gratitude, Joe Janet State Farm Agency"
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Felomina Cintron [Education Center - General]

May 6, 2025

5  out of  5
rating by Felomina Cintron [Education Center - General]
"Agent Ally of State Farm in Las Vegas is very friendly, helpful, knowledgeable, patient and smart. She always helps you in whatever situation is needed."
We responded:
"Thanks for your review! Ally is a big help to many of our customers. We, at the Joe Janet State Farm Agency are all here to help you!"
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Lori Reeder

May 6, 2025

5  out of  5
rating by Lori Reeder
"I recommend using Alyssa as your agent. Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Joe Janet Agency, State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janetti Allen

May 6, 2025

5  out of  5
rating by Janetti Allen
"We are so thankful for Ally our Agent. She is always so helpful and friendly. She has gone out of her way to accommodate our Insurance needs, making phone calls just to make it easier for me. We truly appreciate Alyssa!"
We responded:
"All of us at the Joe Janet Agency are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Madi Nonya

May 6, 2025

5  out of  5
rating by Madi Nonya
"I’ve had nothing but good experiences with this State Farm location. My agent Ally is always responsive, knowledgeable, and goes above and beyond to make sure I have the right coverage at a fair price. Anytime I have a question or need help, Ally makes the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for reviewing the Joe Janet Agency, State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Savannah Mckie

April 9, 2025

5  out of  5
rating by Savannah Mckie
"I will admit, I originally was not going to write a good review as I had made a mistake with my VIN number and I was blaming State Farm for this issue when the DMV came after me for not having insurance. I was so upset about the matter that I even left State Farm and joined another insurance company because I still didn't realize the mistake was the VIN and not the policy itself. The person who caught the mistake and worked hard on fixing it was Ally, and this was no simple task to fix. Not only did she keep me updated on the entire process, but she also told me what I could do to push the issue further and helped relieve so much stress. The day the DMV told me my registration would be suspended I almost cried, but once Ally from Joe Janet's branch started helping me, I was able to put my stress aside and trust that everything would workout by the deadline, which it totally did. Here's what makes what Ally did even more amazing. The day I received the notice of my suspension, I called the DMV, and let me tell you, the lady I spoke to was super nice but she made sure not to sugar coat anything. She let me know what I needed to do, but still warned me that there was a chance it wouldn't be done as State Farm did not have to make this fix on my account, especially since it was my mistake, and I left them. As someone who was no longer paying them money, they really didn’t owe me this correction. She even admitted that more often than not she’s seen it not be done before, so the fact that Ally still made sure to get it done for me when she owed me nothing was HUGE! Thank you Joe Janet's branch, specifically Ally, for working tirelessly and resolving this issue for me."
We responded:
"Thank you so much, Savannah, for sharing your experience in such detail. We’re truly grateful for your kind words about Ally—she always goes above and beyond, and your story is a perfect example of the dedication she brings to helping others, no matter the circumstances. If you ever feel like things aren’t quite right with your current provider, we’d be more than happy to welcome you back to the Joe Janet State Farm Agency. You’ll always have a place here, and we’d love the opportunity to continue supporting you with the service and care you deserve."
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Brenda L

October 4, 2024

5  out of  5
rating by Brenda L
"Linda Is the best! Very courteous and helpful. She was able to help me with getting Life Insurance at an affordable price and car insurance for our daughter. Like a good friend Linda is there."
We responded:
"Thank you for the wonderful review, Brenda! We're so glad to hear that Linda was able to assist you with both life insurance and car insurance for your daughter. It’s great to know she provided the support you needed. We're lucky to have her on our team! – Joe Janet State Farm Insurance in Las Vegas Thank you!"
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Steve

August 2, 2024

5  out of  5
rating by Steve
"Great service, she helped me bundle my insurance on home and auto Jo-Ann is great even helped me my other policies. I highly recommend them for insurance"
We responded:
"Thanks Steve! We are here for you and I am glad you received great service. "